Cookie Policy - How Coolbet Canada Uses Cookies

Last Updated: November 2025

This Cookie Policy explains what cookies are, how Coolbet Canada uses them, and how you can control cookie preferences. By using our platform, you consent to our use of cookies as described in this policy.

What Are Cookies?

Cookies are small text files stored on your device (computer, tablet, or smartphone) when you visit a website. They help the website remember your preferences, login status, and other information to improve your experience.

Cookies can be:

• Session cookies: Temporary cookies that expire when you close your browser
• Persistent cookies: Remain on your device for a set period or until you delete them
• First-party cookies: Set by Coolbet directly
• Third-party cookies: Set by external services we use (analytics, advertising)

Why Coolbet Uses Cookies

We use cookies for several important purposes:

Essential Functions

• Keep you logged into your account as you navigate the platform
• Remember your language and currency preferences
• Enable core platform functionality like bet placement and withdrawals
• Maintain security and prevent fraud

Performance & Analytics

• Understand how visitors use our platform
• Identify and fix technical issues
• Track which pages are most popular
• Improve platform performance and speed

Personalization

• Remember your betting preferences and favorite games
• Customize content based on your interests
• Provide relevant game and betting recommendations
• Display your recent activity and betting history

Marketing & Advertising

• Show relevant promotional offers based on your activity
• Track effectiveness of marketing campaigns
• Deliver targeted advertisements on other websites
• Limit how many times you see the same ad

Types of Cookies We Use

Third-Party Cookies

Coolbet works with trusted third-party services that may set their own cookies:

Analytics Services

We use Google Analytics and similar tools to understand platform usage. These services collect information about:

• Pages visited and time spent on site
• Traffic sources and referral URLs
• Device types and browser information
• User demographics and interests (aggregated, not personal)

Payment Processors

Payment providers may use cookies to facilitate secure transactions and prevent fraud.

Customer Support

Live chat services use cookies to maintain conversation continuity and improve support quality.

Marketing & Advertising

Advertising partners may use cookies to show you relevant Coolbet ads on other websites based on your interests.

How to Manage Cookies

You have control over how cookies are used. Here are your options:

Browser Settings

Most browsers allow you to:

• Block all cookies
• Block third-party cookies only
• Delete cookies when you close your browser
• View and delete existing cookies
• Get notifications before cookies are set

Browser-specific instructions:

• Chrome: Settings → Privacy and security → Cookies and other site data
• Firefox: Settings → Privacy & Security → Cookies and Site Data
• Safari: Preferences → Privacy → Manage Website Data
• Edge: Settings → Cookies and site permissions → Cookies and site data

Opt-Out Tools

For advertising cookies specifically, you can opt out through:

• Google Ads Settings: adssettings.google.com
• Digital Advertising Alliance: youradchoices.ca (Canada)
• Network Advertising Initiative: optout.networkadvertising.org

Important Notes

Blocking cookies may affect platform functionality. Strictly necessary cookies are required for core features like logging in, placing bets, and making withdrawals. Disabling these will prevent you from using essential Coolbet services.

Performance and marketing cookies can be disabled without affecting core functionality, though your experience may be less personalized.

Do Not Track Signals

Some browsers offer "Do Not Track" (DNT) settings. Currently, there's no industry standard for how websites should respond to DNT signals. Coolbet doesn't currently respond to DNT signals, but you can control cookies through the methods described above.

Mobile Devices & Apps

While Coolbet operates primarily as a web platform, similar tracking technologies may be used on mobile devices:

• Mobile advertising IDs (IDFA on iOS, AAID on Android)
• Local storage and cache
• Device fingerprinting for security

You can control these through your device settings:

• iOS: Settings → Privacy → Tracking → Limit Ad Tracking
• Android: Settings → Google → Ads → Opt out of Ads Personalization

Updates to This Cookie Policy

We may update this Cookie Policy periodically to reflect changes in technology, regulations, or our practices. The "Last Updated" date indicates when the latest changes were made.

Significant updates will be communicated through email or platform notifications. Continued use of Coolbet after changes indicates acceptance of the updated policy.

Questions About Cookies?

If you have questions about how Coolbet uses cookies or need help managing your cookie preferences:

Email: [email protected]
Subject Line: Cookie Policy Inquiry

For more information about how we handle your personal data, see our Privacy Policy.